Company news

November 26-28, the company in the fourth phase of the after-sales service training course was held as scheduled, the company all after-sales staff to attend training. A comprehensive system of learning the basic principles and contents of modern enterprise after-sales service:
Training purpose
Update service concept
Grasp the essence of the service
Learning service skills
Service tool
Training content
Market economy challenge and service competition strategy
To analyze the status of industry service
The meaning and true meaning of after-sales service
The establishment of customer service system
Customer psychology and behavioral analysis
Customer service orientation and value-added services
Customer service etiquette and customer complaint processing
Application of after-sales service tools